We’re Here for You & Your Baby
Have a question regarding your order, product guidance, or hospital-grade nursery safety? Our dedicated customer care team is ready to assist you.
To request an authorized return or replacement, please contact support@tymglo.com or submit our official Return Request Form and wait for written return authorization (RMA) and specific warehouse shipping instructions. Our Wyoming business address is a registered corporate office only and cannot accept incoming packages.
Track an Order
Check real-time shipping carrier updates and estimated delivery dates.
Track Package →Request a Return
Submit an official return authorization request for unopened items.
Return Request →1-Year Warranty
Learn about our manufacturer coverage and replacement procedures.
View Warranty →Safety & Hygiene
Doctor-approved pediatric guidelines and hospital-grade sanitization.
Safety Notices →Direct Support Email
For all customer inquiries, order updates, and product guidance:
support@tymglo.comWe respond to all customer inquiries within 24–48 business hours (excluding weekends and US federal holidays).
Support Hours of Operation
- Monday – Friday: 9:00 AM – 5:00 PM (MST)
- Saturday & Sunday: Closed (Email Queue Monitored)
Registered Corporate Office
TYMGLO LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Business and registered-office address only. Not a return address, warehouse, or customer service walk-in location. Any unauthorized packages sent to this location will be automatically refused.
Send Us a Message
Fill out the form below and a parent support specialist will get back to you promptly.
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Thank you for reaching out to TYMGLO. Our customer care team has received your message and will reply to your email address within 24–48 business hours.