DATA PROTECTION & TRUST

Privacy Policy

Your privacy and data security are paramount. Learn how TYMGLO collects, uses, protects, and respects your personal information. Last Updated: August 2026.

1. Introduction & Overview

This Privacy Policy describes how TYMGLO LLC ("TYMGLO," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tymglo.com (the "Site").

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We collect information necessary to fulfill your orders, provide customer support, and enhance your shopping experience:

Order & Contact Information: Your full name, billing address, shipping address, email address, and phone number when you place an order.
Payment Information: Payment method tokens and transaction IDs processed securely through PCI-DSS compliant payment gateways (Stripe, PayPal). TYMGLO never stores or has access to your full credit card numbers or CVV codes.
Customer Support Communications: Any messages, feedback, photos, or video evidence you provide when requesting support, warranty claims, or returns.
Device & Usage Data: Your IP address, browser type, operating system, time zone, referring URL, and browsing interactions collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use your personal data for legitimate business purposes, including:

Processing, packaging, and shipping your purchased products.
Sending order confirmations, tracking numbers, and delivery updates.
Responding to customer care inquiries and processing authorized warranty replacements or returns.
Screening orders for potential risk or fraudulent activity.
Providing marketing updates, new product releases, and promotions (only where you have opted in; you can unsubscribe at any time).

4. Sharing with Trusted Service Providers

We do NOT sell, rent, or trade your personal information to third parties. We only share data with essential third-party service providers who assist us in operating our e-commerce operations:

Payment Processors: Stripe, PayPal, Apple Pay, and Google Pay to securely process transactions.
Shipping & Logistics Carriers: USPS, FedEx, UPS, and DHL eCommerce to deliver your packages to your doorstep.
Technical Infrastructure & Security: Cloudflare and hosting partners for DDoS protection and data encryption.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to maintain site functionality, remember your shopping cart, and analyze site performance. For detailed information on our cookie categories and to adjust your settings, please visit our Cookie Policy and Cookie Preferences Center.

6. Your Privacy Rights (GDPR & US State Laws)

Depending on your location (including the European Economic Area, UK, California, Virginia, Colorado, and other US states), you possess specific rights regarding your personal data:

Right to Access / Know: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Deletion: You have the right to request that we delete your personal data (subject to legal record-keeping obligations).
Right to Opt-Out: You may opt out of promotional emails by clicking the "Unsubscribe" link in any newsletter.

To exercise any of these rights, please email our Data Privacy Officer at support@tymglo.com. We will respond within 30 days.

7. Children’s Privacy (COPPA Compliance)

Our Site and products are intended for purchase by parents, guardians, and adults over the age of 18. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at support@tymglo.com so we can delete it immediately.

8. Data Security & Retention

We implement robust physical, technical, and administrative security measures (including 256-bit SSL encryption and tokenization) to protect your personal information against unauthorized access, loss, or misuse. We retain your order data for our records as required by tax and accounting laws unless you request its deletion.