Returns & Refunds

Return Request Portal

⚠️ IMPORTANT WARNING:
Do not ship any product before receiving written return authorization and shipping instructions from TYMGLO. Our Wyoming business address is not a return address.

General Return Policy

We want you to be completely satisfied with your purchase. If you need to request a return, you must first fill out the Return Request Form below. We do not accept unexpected packages or returns sent without prior written authorization.

Hygiene-Sensitive Products

For health and hygiene reasons, opened or used products (such as our Baby Nasal Aspirator, Breast Pumps, etc.) may not be returnable except where required by law or in the case of a verified manufacturing defect.

Return Request Form

Please complete all fields below to request a return authorization. Our support team will review your request within 2-3 business days.

Full Name *

Email Address *

Order Number *

Product Name *

Quantity *

Serial Number / Lot Code (if applicable)

Reason for Request *

Description of Issue *

Shipping Address (For potential replacements) *

Upload Photos/Video of Issue Providing visual proof speeds up the authorization process.

I understand that submitting this request does not authorize a return. I will not ship any product until TYMGLO provides written return authorization and shipping instructions.

Refund and Returns Policy

Returns & Refunds

General Return Policy

Hygiene-Sensitive Products

Return Request Form